SHIPPING

Location Service Cost Delivery (Business Days)

Australia
(Aus Post)

Express

Standard

$12 (Free over $300)

$8AUD

1-3 Days

5-7 Days

United States
(DHL)

Express

Free

5-7 Days

New Zealand
(DHL)

Express

$15 AUD (Free over $300)

3-5 Days

Rest Of The World (DHL)

Express

$40AUD

1-7 Days

Location Service Date Delivery (Business Days)

Australia
(Aus Post)

Express

Standard

$12 (Free over $300)

$8AUD

1-3 Days

5-7 Days

United States
(DHL)

Express

Free

5-7 Days

New Zealand
(DHL)

Express

$15 AUD (Free over $300)

3-5 Days

Rest Of The World (DHL)

Express

$40AUD

1-7 Days

DISPATCH & TRACKING

All orders are dispatched within 48-72 hours. Orders placed on a Saturday, Sunday or Public Holiday will be processed the following business day.

Tracking will be provided via email as soon as your order has been dispatched. For Australian customers, please allow 24 hours for shipment details to appear on the Aus Post website.

Please note we are not able to cancel orders once they have been placed.

US CUSTOMERS

Please note that for customers from the United States, Bahrain, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia and United Arab Emirates, that you will be charged in $USD and at the RRP pricing for your region. This will be reflected at the checkout.

TAXES & DUTIES

International shipments can be subject to customs and import duties once they reach their destination. For customers in the United States, these are calculated at checkout and included in the cost of your order. For other international locations, Significant Other does not take responsibility for paying any charges. We recommend contacting your local customs office for more information.

Please note that if you have paid duties as part of your order, these were paid to your local government authority and not to Significant Other. This means that we are unable to refund any duties paid if a return is made. Instead, you can apply to your local government to have these reimbursed.

If payment of duties and taxes is refused upon arrival in your destination country, the amount will be deducted from your return.

DISPATCH & TRACKING

All orders are dispatched within 48-72 hours. Orders placed on a Saturday, Sunday or Public Holiday will be processed the following business day.

Tracking will be provided via email as soon as your order has been dispatched. For Australian customers, please allow 24 hours for shipment details to appear on the Aus Post website.

Please note we are not able to cancel orders once they have been placed.

US CUSTOMERS

Please note that US customers are charged in USD$ and at US RRP pricing, this will be reflected at the checkout.

TAXES & DUTIES

International shipments can be subject to customs and import duties once they reach their destination. For customers in the United States, these are calculated at checkout and included in the cost of your order. For other international locations, Significant Other does not take responsibility for paying any charges. We recommend contacting your local customs office for more information.

Please note that if you have paid duties as part of your order, these were paid to your local government authority and not to Significant Other. This means that we are unable to refund any duties paid if a return is made. Instead, you can apply to your local government to have these reimbursed.

If payment of duties and taxes is refused upon arrival in your destination country, the amount will be deducted from your return.

HOLIDAY SHIPPING CUT OFF DATES

To guarantee delivery by December 25th, please ensure that your orders are placed by the specified dates below.

Location Service Date

Australia (exc WA & NT)

WA & NT

Express

Standard

Express

Standard

17th December

10th December

13th December

6th December

United States

DHL Express

12th December

New Zealand

DHL Express

17th December

Singapore & Hong Kong

DHL Express

17th December

Canada

DHL Express

10th December

UK & Europe

DHL Express

12th December

China

DHL Express

10th December

Middle East

DHL Express

12th December