Returns

You are welcome to lodge a return request within 14 days from the purchase date for domestic orders, and 20 days for international orders. Items must be returned in their original condition — unwashed, unworn, and with all original tags attached. Items that carry strong scents, show marks, makeup, deodorant residue, or any signs of wear from trying them on will not be accepted. Acceptance of returned items is at our discretion.

All returns shipping costs including taxes incurred for returning a Significant Other item are at the customers expense, unless an item is deemed faulty. Return labels can be generated for you in our return portal and the cost of this label will be deducted from your refund amount.

Please note that we will only accept returns for purchases made on shopsignificantother.com. For item/s purchased from other stockists, please direct returns to the stockist directly.

Please submit your return via our online portal below. Before lodging your return, please ensure your purchase meets the eligibility terms noted below.

We only accept returns on sale items for store credit (no refunds). Items marked “Final Sale” cannot be returned.

Ensure you are happy with your purchase prior to processing your order. Please print our returns form here and fill in required information.

Submit Your Return Here

Full Priced Items

Full priced items are eligible for a full refund or credit note minus shipping fees. Your refund will be returned to the original payment method used to place the order, or credit note returned via a gift voucher valid for 3 years.

All returns shipping costs including taxes incurred for returning a Significant Other item are at the customers expense, unless an item is deemed faulty. Return labels can be generated for you in our return portal.

The cost of this label will be deducted from your refund amount. Full priced items with a promotional code applied at the checkout are eligible for a full refund.

Please note: Gift Cards cannot be returned.

Sale Items

Sale items are eligible for a store credit only, minus shipping fees. We are unable to offer exchanges. Store credits are valid for 3 years and can be used at shopsignificantother.com. 

Items marked 'final sale' cannot be returned.

Faulty Items

We apologise for any inconvenience a faulty garment may cause. Please contact enquiries@shopsignificant.com with your order number, description and images of the fault. Please note that garments that are damaged as a result of wear and tear are not considered to be faulty.

Welcome 10% Discount

Full priced items with a promotional code applied at the checkout are eligible for a full refund.

Garment Colours

We have made every effort to display the colours of our products as accurately as possible. However, due to the fact that we use flash photography, as well as the inevitable variances between computer monitors, we cannot guarantee that your device will display a colour which is completely accurate.